User support service (SAU)

Important: Between 3 and 25 August, both included, the User support service (SAU) will be closed. You can still send your inquiries during this period; they will be processed in order of reception when the service reopens on 26 August. 
SAU, User support service is a virtual information service that fields enquiries about CRAI libraries and their services and resources. Remember that you can also consult the FAQs, as your question may already have been answered.
You can contact this service by email, phone or arrange a videoconference if you need more personalized advice.


Members of the UB community: select the topic of your enquiry and then identify yourself using your UB intranet username and password for Món UB, Intranet PDI and PTGAS or Alumni UB authorized:


External users: if you are not a member of the UB university community, you should select the subject of your enquiry and complete the form:


Check the contact phone numbers of the CRAI libraries.


Arrange a videoconference with staff from the CRAI. Request an appointment through this form and the CRAI staff will contact you.


Complaints, suggestions and acknowledgments
You can send us your comments through this form.