The UB's Learning and Research Resources Centre (CRAI) was created at the start of 2004 to adapt the university libraries to the European Higher Education Area (EHEA) and the European Research Area (ERA), in which a new framework of university teaching is taking shape, based on learning, research, development and innovation.
The CRAI implements quality strategies and applies quality assurance policies to improve the services it offers and the level of user satisfaction. It also uses dissemination and marketing policies to inform the university community and society in general about its work.