• You must previously reserve the documents through My account, remember the usernames and passwords for accessing services and resources online
• Now you can also make reservations for normal and weekend recommended bibliography documents and the deadline for the latter has been extended to 10 days
• For security reasons, once you have received the collection notice, you must make an appointment to pick it up at the CRAI Library
• The Interlibrary Loan and PUC (consortium loan) services operate normally. In addition, users of other CSUC institutions can request a loan at the loan desk of the corresponding CRAI Library (PUC in situ) if they have previously requested an appointment
• The loan of laptops and the reservation of work rooms are disabled for security reasons

• You can return the documents, without requesting a prior appointment, in the specially designated areas that have been enabled in the CRAI Libraries
• Also you can use the returns boxes available at the following CRAI Libraries: Bellvitge Campus, Clínic Campus, Economics and Business - Research, Law, Mundet Campus, Philology and Philosophy, Geography and History
• All returned items will be quarantined for 48 hours before being made available for loan, to ensure the greatest possible safety. These documents will appear in Cercabib with the status In Quarantine

• We have significantly expanded the offer of recommended bibliography online materials (e-books and videos)
• And we provide you with access to a wide catalog of open electronic resources
• While this exceptional situation lasts, UB members can also use the Digital copies service to request articles from paper magazines located in their own CRAI library

• We continue offering our scheduled and customized user training sessions, now in virtual format
• You also have a wide selection of self-training resources

• In the UB Virtual Campus Portal you will find all the information related to the Virtual Campus
• The TÀCTIC Space of the CRAI Teaching Unit offers you a compilation of useful tools and information for teaching
• You can contact the teaching support team virtually 24x7 to ask your doubts and questions

• Our CRAI Libraries are open with special schedules and prior appointment to collect documents on loan, consult fund and reserve study seats. To return documents it is not necessary to make an appointment
• We answer your questions in our 24x7 virtual service
• You can consult the Frequently Asked Questions (FAQ) of the CRAI
• Our social networks will inform you immediately of the changes and news as they occur

Updated: 20/11/2020